This policy explains what personal data Hiyya.ai collects, why, how we look after it, and the rights you have over it. We keep data collection to the minimum we need to help your business.
1. Who we are
Hiyya.ai (“we”, “us”) is Hiyya.ai Ltd, address 309 Hoe Street, Walthamstow, London, United Kingdom, E17 9BG. We are the data controller for the personal data described here. For any privacy question, contact info@hiyya.ai.
2. What we collect
- Information you give us through the AI Business Review and contact forms: your name, email, business name, website, and the answers you provide about your business.
- Information about your website, where you ask us to review it: publicly available pages and a screenshot of your homepage, used to prepare your review.
- Technical information: basic details such as your browser type and the page you came from, plus locally-stored progress so you can resume your review.
3. How we use it
- To produce your personalised AI Business Review, diagnosis and recommendations.
- To contact you about your enquiry, send your review, and arrange a call.
- To improve our service and keep it secure.
Our lawful bases are your consent (which you give in the review) and our legitimate interest in responding to enquiries and running our business.
4. The tools we share data with
We use a small number of trusted providers (processors) to run the service:
- Supabase — secure database and authentication that stores your review (hosted in the EU).
- Resend — sends the confirmation and notification emails.
- Microlink / Thum.io — generate the screenshot of your website (only when you consent to a website review; only your public URL is sent).
We never sell your data, and we only share it with these providers so they can perform their service to us.
5. How long we keep it
We keep enquiry and review data for as long as needed to follow up and provide our services, and no longer than 24 months after our last contact, unless you ask us to delete it sooner.
6. Your rights
Under UK GDPR you can ask us to access, correct, delete or restrict your data, object to processing, or receive a copy to reuse. To exercise any right, email info@hiyya.ai. You also have the right to complain to the Information Commissioner's Office (ICO).
7. Cookies & local storage
We use essential local storage to save your review progress and keep you signed in. We do not use advertising or third-party tracking cookies.
8. Changes
We may update this policy from time to time; the date above shows the latest version.